Eleanor Healthcare Group is the leading operative service for home care in Oxfordshire.
This enables us to lead the provision of quality care to our service users and provide great opportunities to our care workers who are committed to set high standards in care, going by the mission of Eleanor Cares and make positive changes across the county.
We specialise in Reablement care but offer several other care packages.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.