We understand how challenging finding the right care can be, especially when you feel happiest in your own surroundings. Homecare offers a flexible alternative to a care home, allowing you to stay in the comfort of your own home with the support of our dedicated visiting carers. With packages completely tailored to you, ranging from short personal care or mealtime visits up to 24-hour support, homecare is a great option whatever level of care you need.
Covering: Norwich, Bowthorpe, Costessey, City, Taverham, Drayton, Easton and Watton, Swaffham, Dereham, Fakenham, Downham Market, Aylsham, Sheringham and surrounding villages covering both East and North Norfolk.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.