This profile is uncertified and using publicly sourced data
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Business Details
About
OpticianAudiologyContact Lenses SupplierEye Care CentreOptometrySunglasses Shop
Welcome to Concept Eye Outlet, the home of luxury designer eyewear at affordable prices. Situated in the heart of the North East, we offer frames to suit everyone — from bold and adventurous to soft and elegant. We believe everyone should look and feel good in their glasses.
If you’re looking for an opticians or audiology service in Newcastle-upon-Tyne, get in touch with our team. We’re happy to guide you through our comprehensive eye tests, hearing assessments, fitting of glasses, designer frames, and more. To book your appointment, please visit our website or contact our contact one of friendly team.
Location
CONCEPT EYE OUTLET & Audiology
110-112 Shields Road, Byker, NET
NE6 1DS, United Kingdom
Hours
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 4:00 PM
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.