Welcome to our Duke Street Ballymena practice, which was first established 60 years ago in mill street.
Derek Manson started work there in 1994 and became principle in 2000 when he purchased the practice. At that stage the practice was situated on high street. In 2004 the practice moved to new premises on Duke Street and has remained there since then.
The running of the practice was taken over by Clear dental in 2019 but Derek is still working in the practice as are his long time associates David and Marie Reid who have been with the practice since 2002/2003.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.