David Lloyd Gidea Park

Reviews

• SD

  Star Dust

  5 days ago
  1.0
  Really disappointed with this David Lloyd club, especially considering the price of the membership. A lot of the gym equipment feels old and some of it doesn’t feel safe to use. The spa is probably the biggest disappointment. It often feels dirty and there is a really unpleasant smell almost every time I go, sometimes honestly smelling more like a toilet than somewhere you’re supposed to relax. The shower inside the spa is also a joke. The hot water barely works and sometimes you just get a tiny drizzle of water, which is not what you expect from a premium health club. Some of the staff can also be quite unfriendly at times. I have a Platinum membership and for the amount I’m paying, I really expected much better standards. Other David Lloyd clubs seem to have much better reviews, facilities and overall standards. This club really needs some investment, better maintenance and much more attention to cleanliness.
• RC

  Rajkaur Chana

  Aug 25, 2026
  4.0
  I’ve had a fantastic experience at this gym.The staff are always friendly, welcoming, and helpful, and they create a really positive atmosphere.The gym is well maintained, and everyone is respectful and supportive of one another A special thank you to all the staff for their hard work and dedication, and also to the members who make the gym feel like such a friendly community. It’s a great place to work out.
• BS

  Bhuvna Sethuraman

  Aug 18, 2026
  5.0
  ⭐⭐⭐⭐⭐ I rarely write such lengthy reviews, but I really wanted to take the time to recognize Aimee, who has been absolutely fantastic from the very beginning of our experience with David Lloyd. From our first conversations about joining, Aimee was incredibly warm, welcoming, patient and approachable. At no point did we feel pressured into making a decision. Instead, she took the time to explain everything properly, answer all of our questions and make sure we were comfortable with what we were signing up for. She genuinely made the whole joining process feel effortless and personal. What has impressed us even more is that the excellent service didn’t stop once we had joined. Whenever we’ve had a question or needed some help, Aimee has continued to be incredibly responsive and helpful. On top of being extremely professional, Aimee is also just a genuinely lovely person. She is kind, empathetic and easy to speak to, and you get the sense that she actually cares about the members she deals with rather than treating people as simply another membership sale. We’ve been really enjoying our time at David Lloyd, and Aimee deserves a huge amount of credit for making our experience from day one such a positive one. Great facilities are obviously important when choosing a health club, but the people representing it matter just as much and Aimee is an absolute credit to David Lloyd. Thank you, Aimee, for making us feel so welcome and for looking after us so well. Five-star service from start to finish, and we couldn’t recommend her highly enough. ⭐⭐⭐⭐⭐
• OB

  Oleksandr Burmaka

  Aug 17, 2026
  5.0
  I would like to say a special thank you to Julia at reception. She is always very welcoming, friendly and genuinely helpful. Every time I come to David Lloyd Gidea Park, she creates such a positive first impression and makes members feel comfortable and valued. Honestly, it’s hard to imagine the club without her. Thank you, Julia, for always being so kind and professional.
• SD

  Shannon Dignam

  Aug 12, 2026
  2.0
  I’m really disappointed with the standard of facilities and cleanliness at David Lloyd Gidea Park. I’ve emailed the club previously regarding some of these issues and received no response, which is particularly frustrating when members are paying a premium membership fee. Overall, the club feels rundown and poorly maintained. There are several basic facilities that simply aren’t functioning or being properly looked after: * The drinking water taps in the gym don’t work. * The women’s changing room showers are dirty and the water temperature constantly changes while showering. * There are flies in the women’s changing rooms. * The sanitary bins are frequently overfilled and clearly aren’t being cleaned regularly enough. * The shower in the spa doesn’t work properly. * There is barely any air conditioning in the gym, despite temperatures being over 30°C. It is extremely uncomfortable to exercise in these conditions. For a gym and health club charging the prices that David Lloyd does, I expect a much higher standard of cleanliness, maintenance and customer service. The facilities currently feel neglected, and the lack of response to my previous email makes the situation even more disappointing.

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