Virgin Active Notting Hill

Reviews

• GG

  GCL

  2 days ago
  5.0
  Joining Virgin Active Notting Hill Gate has been one of the best decisions I’ve made, especially during one of the most devastating times in my life. I came to the gym hoping it would help me feel better, and it has become a place I genuinely love from the uplifting atmosphere to the amazing classes to the gorgeous swimming pool that has become one of my favorite places to unwind and reset. I have to give a special mention to Chiko Aykan, one of the managers at the club. From the moment I walked in, she has gone above and beyond to make me feel welcome. She consistently bends backwards to ensure I have everything I need, and her kindness and exceptional customer service have meant more to me than she could ever know. She creates an environment where members feel supported, valued, and truly cared for. I also want to highlight Kyle, my personal trainer, who has been absolutely incredible. His tough, focused workout sessions are exactly what I needed. He pushes me in the best way possible, keeps me motivated, and is genuinely whipping me into shape. Every session is challenging, smartly structured, and tailored to my goals. His dedication and energy have made a huge difference in my fitness journey. I could easily write a glowing review for all the teachers at this gym the entire team is fantastic but Chiko and Kyle have truly stood out. I am happy to be a member here, and grateful for the support, care, and motivation they bring to every visit.
• HS

  hoda sultan

  Jul 6, 2026
  2.0
  Notting Hill- I typically like the gym and the variety of different facilities, however I just wanted to share my experience today at the soundbath .. my first class was great and people were coming in a bit late before the actual meditation has started, however today’s class did the opposite of calm me down. I was 1 and half minute late to the class as I was transferring from my cycle class(keep in mind the actual sound bath has not started) .. I waited outside the door and Sue Utley approached me with a very passive aggressive tone about lateness and as I opened my mouth to apologise and explain she decided to tell me to shush me quite aggressively and place her finger to her mouth … I was quite startled to be honest .. she was allowed to speak but I wasn’t allowed to reply ? She could of closed the door to have a conversation or wait after the class.. I won’t mention the amount of times she was using her phone during the class but anyways I will not be attending her classes again.
• AA

  Aswar

  Jul 5, 2026
  5.0
  I have changed from High Street Kensington to Notthing Hill. And I truly enjoy it, I have the most amazing and supportive PT Umayyah. Without her I believe my experience wouldn’t be as good, I feel so grateful! I’m able to ask for help or advice as before I wasn’t comfortable enough. So thanks for her she makes the difference for us!
• MS

  Mark S

  Jun 22, 2026
  2.0
  Several staff members require improvement in their behavior, notably Chiko, who is often preoccupied with her phone when assistance is needed, and Peter, who consistently demonstrates a lack of respect towards individuals with disabilities.
• MV

  Maja Vucicevic

  Jun 3, 2026
  1.0
  Awful new management , cancelling long standing classes on a whim based on some shady data, badly trained pool staff , Disappointed and considering switching gyms due to this. Would reconsider before joining