Virgin Active Fulham Pools

Reviews

• CW

  Colin Wakefield

  2 days ago
  4.0
  The changing rooms are kept spotlessly clean. Good value for money to use at will on a hot day
• ST

  SAM S (traveller)

  Jul 2, 2026
  5.0
  Good size swimming pool for publics . U nedd to choose right time to avoid students time
• JY

  Jessica Yanni

  Jun 9, 2026
  1.0
  Completely disgusting. Awful and rude staff, epically at reception. Poo in the pool and there wasn’t any apologies or refunds. The manager didn’t care, made a joke with receptionist about me. Never going back there again.
• NH

  Noah Harney

  May 1, 2026
  1.0
  This place is awful, avoid at all costs. The cleanliness is abhorrent - every time I go there are hairs, grime, and dirt all over the place. It feels dirty and gross. The gym is almost always overcrowded and lacks any order or decency. The staff in my experience don’t enforce many of the rules - the majority of lockers don’t get emptied at night and people just use them forever so you will struggle to find open ones. People routinely add oils and other dubious substances to the steam room and none of the staff seem to care. To the point that it’s hard to breathe. The pool is always crowded and even if you go at off hours they have “lessons” or they basically rent out to external groups half (even been 4 of the 6 lanes on occasion) and so all the members have to swim in the few remaining lanes. It’s absurd. Happens nearly every time I go. They lock you up in a long term contract because they know they provide horrible quality service and everyone would leave as soon as they could otherwise. They also make it literally impossible to contact them. The staff onsite are utterly useless and barely listen to you while speaking. There’s no way to call the gym to ask questions. The app’s contact/feedback function doesn’t work and just glitches out. And on the phone you have to wait well upwards of 40 mins to talk to someone who also is entirely unhelpful. They also say you can go to other locations around London. Great, but they change the tiers of the gym at will and block you from accessing them without paying more. Absolutely ridiculous practice and bad business. Avoid this place at all costs. Not worth the money or time.
• AP

  Alexander Parsons

  Apr 25, 2026
  5.0
  Nice gym and Owen was a great PT. A little busy sometimes but otherwise a lovely experience.