Virgin Active Fulham Pools

Reviews

• SA

  Sarah Ashraf

  2 days ago
  5.0
  had the pleasure of watching the parent and baby swimming class on Saturday morning at Virgin Active Fulham Pools, and I was genuinely so impressed! The swimming teacher was absolutely incredible — full of energy, patience and enthusiasm. It was lovely to see both the babies and parents having so much fun while learning in such a positive and welcoming environment. The teacher clearly has a natural talent for working with little ones and made the entire session look effortless. It’s such a shame my children are too grown up for these classes, otherwise I would have signed them up in a heartbeat! An absolute credit to Virgin Active and definitely someone who deserves recognition! ⭐️⭐️⭐️⭐️⭐️ (sorry I didn’t get the name of the swim instructor)
• FA

  Fahima A

  Oct 14, 2026
  2.0
  As a user of the pools during the Ladies sessions, the session is 1h 30, however the actual time we get is far from this, due to the waiting times for the pool to clear. For a session lasting 1h 30, we only end up using the pool for around 45 mins, and the maintenance of the pool could be a little better, and the ladies day could be changed to accommodate us better for us to actually get the most out of the little time that we have at the pool.
• HB

  Henry Blomfield

  Oct 12, 2026
  2.0
  Good gym but if you were planning on using a squat rack in the evening don’t bother, they have a class on every night that uses every single one. Half the time they aren’t even touching the barbells!
• ML

  Margot LEFEBVRE

  Oct 5, 2026
  1.0
  I enrolled my child in swimming lessons for one year. When I signed up, someone on the phone told me that I would be contacted after the year to ask whether I wanted to continue. Please be aware that this is not what happens. Virgin Active continues taking payments after the initial one-year period unless you actively contact them to cancel. There is then no possibility of a refund. What is particularly frustrating is that, while they are very strict about payments, they are much less proactive when it comes to the lessons themselves. Children are not moved up to the next level when they make progress unless the parent specifically asks for it. Otherwise, they can remain in the same class indefinitely, and this does not seem to concern anyone. I made the mistake of assuming it would be common sense for the instructors or management to monitor a child’s progress and move them to the appropriate level. As a result, after a year of lessons, my child still could not swim. I ultimately had to teach my child myself while continuing to pay for the membership. I am extremely disappointed and shocked by Virgin Active’s practices. If you are looking for an honest, professional, and child-focused swimming programme, I strongly recommend looking elsewhere.
• BW

  Bee Wu

  Oct 4, 2026
  2.0
  This is a depressing gym due to poor management and many other issues. The reception staff are rude snd unprofessional - I suspect they let their mates in for free… this explains why there are always plenty of people in the gym who most likely do not pay the high membership costs. The free weights area is a mess - no one re-racks their weights and there is a bad vibe overall. Unfriendly with few people who train effectively or know what they are doing. The pull up bars are always greasy and there is no chalk available. The cardio area is too hot and smells of cooking (the weights area is too cold). The gym also has some very low quality patrons with no etiquette - this wouldn’t be an issue if there was some initiative taken by the PT’s around to maintain a professional and dignified space. And of course the absent management. The changing rooms aren't cleaned properly and there is a council estate leisure centre feel. The free weights and equipment are also not cleaned properly. The water fountains don’t filter the water so you also have rusty tasting tap water to drink at this gym. The VA PT’s and staff don’t care about any of the above and seem to have a social club of their own going on amongst themselves. Having been to other VA’s within the same price tier, I can honestly say that this gym is truly awful and a rip off for what it is. The equipment is fine and the space itself isn’t bad. But what a drag this gym is….its become a chore rather than a pleasure to go to the gym now for me.