Virgin Active - CLOSED

Reviews

• TJ

  travis james

  Jan 22, 2020
  1.0
  There is nothing good about this gym! They charge as much as all the other virgin active locations but don't offer same quality at all! It's very dirty, walls are coming off, leaking pipes, pool is closed ever other day. I have even been thrown out of the gym at several occasions when I've been in the middle of my workout due to some issues they were/are having. And costumer service is as poor as it gets.
• VB

  Vladimir Brasevan

  Nov 20, 2016
  1.0
  Showers, changing rooms and studios aren't clean. The operations are at the lowest level and so is the level when a problem appears, managers will never find a right solution with a human approach. Everything they interested in is income only. Your expectations from a company like Virgin active will be ruined...
• ML

  Miss L

  Sep 25, 2016
  1.0
  It is an absolute shame to even call it a Virgin. Constantly sauna or showers don't work
• EH

  Ernst Hauser

  Mar 4, 2016
  1.0
  Most awful of gyms, showers are having of no visual protection to be offering the privacy from guys who are liking to be looking at your body, also behaving in most inappropriate of fashions at times (in the sexual ways). Also, when you are calling to sort out of a problem, they are not sorting of it, ever. This gym is being run by the mickey mouse, most awful for the pricing.
• JT

  Julian Taylor

  Feb 16, 2016
  1.0
  Facilities are not up to the minimum cleanliness standards that anyone might expect. Showers are filthy and mildewed with cheap plastic curtains. Frosted glass panels are worn through. Jacuzzi rarely works properly and looks like it has not been cleaned out for years. Lockers are always fully in use. Virgin say that they clear them out every day, yet they do not. Used the gym once in the morning and saw that they had allowed what appeared to be some homeless men in there to wash and clean. Admirable public service - but please do not expect me to pay £100 a month for that. Fitness machines are frequently out of service or not working to an acceptable standards. Staff are not at all helpful - no welcome pack, no training assistance, limited English. Very often you do not see any staff at all in the gym, which I think should be illegal.

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