Virgin Active

Reviews

• KG

  Kiran Gill

  1 day ago
  2.0
  The gym is VERY tired (especially compared to how amazing Bank and Aldersgate are). Everything about the changing rooms and showers are old, tired and always dirty so I've started to shower when I come home which isn't ideal. Pool/Sauna/Steam area is outdated. It's a shame given the area the gym is located, I expect much more. Definitely in need of a revamp asap.
• TG

  Terry Getting

  4 days ago
  5.0
  Virgin Active is a proper treat for anyone keen on fitness. The kit’s top-notch, the classes are spot on, and the atmosphere keeps you coming back. I usually pop in before work and leave feeling sharp, energised, and oddly chuffed.
• NK

  Nazanin Kondori

  4 days ago
  5.0
  I had an absolutely incredible experience with Sophie as my swimming coach at Virgin Active. I came into the sessions with an extreme water phobia spanning over decades after a childhood freak accident and had very little confidence in the water. In just two sessions, Sophie managed to help me get into the water in a way that felt safe and manageable, and most importantly, helped me start to reduce my panic/freeze response. Her approach was exceptional throughout. She was patient, calm, and highly attentive, always aware of how I was feeling and adjusting things at exactly the right pace. She created a sense of safety that made it possible for me to actually begin learning to swim rather than feeling overwhelmed. What stood out most was her combination of professionalism and genuine care. She was vigilant, encouraging, and consistently supportive without ever pushing beyond what I could handle. I left each session feeling more confident and surprised at how much progress I had made in such a short time. It has been a genuinely transformative and positive experience, and I feel very grateful to have had Sophie as my coach. Highly recommended for anyone, especially if you’re nervous about the water or starting from scratch.
• AU

  A Google User

  Jun 18, 2026
  5.0
  Virgin Active is spot on for my post-work workouts. Clean kit, friendly staff, and a proper uplifting atmosphere that makes turning up easy. Always leaves me feeling better than when I walked in.
• CC

  Callum

  Jun 14, 2026
  1.0
  The steam room hasn’t worked properly since I started using the gym.(5+ years) Every time I go in there recently it’s been completely switched off and never seems to be cleaned.