Virgin Active

Reviews

• OP

  Oleg Perov

  Jun 9, 2026
  5.0
  I would like to share some positive feedback about Tom, the manager at Virgin Active Wandsworth. One of the things that stands out most is his constant presence and involvement throughout the club. I regularly see Tom both at reception and on the gym floor, always approachable, willing to help, and ready to answer any questions members may have. He is highly visible and actively engaged with both members and staff. I have also noticed the increased presence of other managers on the gym floor, which creates a more welcoming and professional atmosphere throughout the club. Having been a Virgin Active member for many years and having visited several different clubs, I can honestly say that I have rarely come across a manager who is as active, visible, and committed as Tom. The positive changes are already noticeable, and I am confident that his leadership and hands-on approach will continue to deliver excellent results for both members and the club. Thank you, Tom, for your dedication and the positive impact you are making at Wandsworth.
• JS

  Janet Solomon

  May 6, 2026
  3.0
  The gym is okay. It’s usually not too full which is great. I wish there were more beginner classes, like for boxing a foundational class and more Pilates foundational classes at times that full time working people can access. The cleanliness needs to be improved. The (women’s) showers and changing room are not clean enough. Compared to another virgin active i used to go to, it’s too dirty. Please keep your standard as virgin active and work on this, as so many reviews have mentioned. More cleaners could be a solution. The cleaner has now sprayed freezing water on my feet while I was in the shower, and also yanked my towel away, as it was laying next to me in the changing room without asking. Unfortunately the men in the sauna are always talking loudly, and you don’t get peace. Comparing to another Virgin Active I used to go to it was calm there and it was a good mix of men and women. Here the men take over and are too loud. I wish I was closer to another Virgin active. I really hope they work on these things. Also, please open later on the weekend! 8pm is extremely early.
• FB

  Frank Burgess

  Feb 18, 2026
  5.0
  Admittedly, I’ve only just joined this place but so far my impressions are very favorable. I dropped by just to give the place the once over and one of the staff there David took me around to show me the facility. I have to commend him for his exceptional interpersonal skills. He was both professional, but more important to me personable. Although it’s a bit more expensive than my last gym, the difference in terms of the facilities and the sheer space is like night and day.
• SA

  S Amzour

  Feb 8, 2026
  5.0
  Came in for a day trial with my two kids and husband and will definitely be joining as a family of 4 when my David Lloyd contract comes to an end in March. I especially want to mention the General Manager, Mo, who was incredibly helpful when I needed some assistance.
• AA

  Ash Amzour

  Feb 7, 2026
  5.0
  Virgin Active Wandsworth isn’t my home gym, but visiting there this week, I was blown away by the customer service of the whole team. I was greeted when I came through the car park immediately with the biggest smile and warm welcome from the General Manager Mo. The team were all so friendly throughout my visit and Nadene on reception was great. When I went for a swim after my workout, I saw Mo on poolside, interacting with all the members and it gave such a brilliant community atmosphere.

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