We’ve been helping the people of Sydenham with their sight for more than 50 years now. In fact, we were the first branch in the R Woodfall Group to open its doors, back in 1950. Whilst none of the original team are still around of course, we like to feel that the friendly, knowledgeable, customer-focused ethos that they developed has passed down through the years to the people you’ll meet if you come in today.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.