Mental Health ServiceMental Health ClinicRehabilitation Center
Priory Hospital Enfield provides a full care pathway including Medium Secure and Low Secure units for males, along with a mixed gender acute wing. The full multidisciplinary team works with those who have a diagnosis of mental illness and associated challenging behaviours.
Our aim is to support all of patients through our developed care pathway using the recovery approach. Our patients are at the centre of what we do and they co-produce their own treatment plans with us.
We ensure patients receive the best possible experience possible and we enable them to function at their optimum level by providing the skills necessary for greater independence.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.