OpticianAudiologyContact Lenses SupplierEye Care CentreHearing Aid StoreOptometrySunglasses Shop
Observatory the Opticians celebrated their 30th year on Muswell Hill Broadway in 2019. Known for our fashionable frames (we won the UK’s Fashion Practice of the Year in 2016), we were also one of the first opticians in the country to invest in an Optical Coherence Tomographer (OCT). Normally only seen in hospitals, this technology can detect dangerous eye conditions up to five years earlier than previously possible, highlighting changes before any symptoms appear. We visit the London, Paris & Milan trade shows every year to keep on top of the latest trends and hand-edit the frames that we think our customers will love, mixing our collection with an emphasis on high fashion and high quality at all price points.
We also do hearing care.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.