Certified by Vision Express Opticians - London - Ilford • Oct 18, 2026
OpticianContact Lenses SupplierOptometryEye Care CenterSunglasses Store
At Vision Express we provide an Advanced Eye Test, that checks eyesight and eye health. We stock a wide range of designer and exclusive glasses, sunglasses and contact lenses. All our eyewear comes with 100 day returns guarantee and lifetime servicing for complete peace of mind. Discover Nuance Audio Hearing Aid Glasses in-store – innovative prescription eyewear with discreet hearing technology. A complete vision and hearing solution. Find us on High Road or book an appointment online.
Location
Certified by Vision Express Opticians - London - Ilford • Oct 18, 2026
Certified by Vision Express Opticians - London - Ilford • Oct 18, 2026
Monday9:00 AM - 6:30 PM
Tuesday9:00 AM - 6:30 PM
Wednesday9:00 AM - 6:30 PM
Thursday9:00 AM - 6:30 PM
Friday9:00 AM - 6:30 PM
Saturday9:00 AM - 6:30 PM
Sunday11:00 AM - 5:00 PM
Reviews
3.9
860 reviews
5 stars
551
4 stars
83
3 stars
20
2 stars
22
1 star
184
SR
Steve Roberts
4 days ago
5.0
I had a really positive experience with the optician. They were very professional, friendly and informative, taking the time to explain what each test was for and why it was being carried out. This made me feel comfortable and reassured throughout the appointment. Excellent service, and I really appreciated the care and attention given. Highly recommended!
ZH
Zahangir Hussain
Oct 17, 2026
1.0
I would give them 0 stars if possible. The most incompetent team i have ever come across, after spending over £800 with them i have waited over 3 weeks for my glasses, still waiting on my Ray Ban Meta 3 even though I was told had arrived, only to go into store to find out they haven't. Same experience with my contact lenses, called to say they have arrived, only to wait and watch headless chickens run around the store for 25 mins to tell me they aren't in store. 30 mins after leaving the store I get called back to say they was in store all this time. Optician not informing me I had Astigmatism in my eyes especially knowing how important that fact is when ordering contacts. This is during my contact lenses exam. Incompetence from front desk to trained professionals in the back. Avoid vision express Ilford.
ES
ETHAN STONED
Oct 16, 2026
5.0
I attended the ilford branch and had a great experience all round, from staff to optician they were all genuinely kind, friendly and honest. I would highly recommend vision express
MK
Mashkur Khan
Oct 6, 2026
5.0
Excellent service from Vision Express in Ilford. I went in because a tiny screw had come out of my sunglasses, and I still had the screw with me. The staff fixed it for me straight away and didn’t charge me anything.
Really friendly, helpful and professional service. It was a small job, but I really appreciated them taking the time to help. Thank you!
ZN
Zaroon Naji
Sep 28, 2026
1.0
Appalling administrative disorganisation and customer service at the Ilford branch. We experienced a five-month delay on an ordered frame replacement for custom lenses, compounded by tracking errors, ghost delivery notifications, and a complete lack of accountability from management. When we attempted to resolve the issue in-store, staff and the store manager were defensive and, refused to take responsibility for internal miscommunications. We ultimately had to request a refund. Extremely poor experience; I would advise using a different branch.
Frequently Asked Questions About Vision Express Opticians - London - Ilford
What types of eye tests does Vision Express Opticians in Ilford offer?
They provide an Advanced Eye Test including OCT 3D scan, NHS funded eye tests, and children's eye tests.
What designer brands of glasses and sunglasses are available at Vision Express Ilford?
They stock designer brands such as Armani Exchange, Oakley, Polo Ralph Lauren, Ray-Ban, and Vogue.
What are the opening hours for Vision Express Opticians on High Road, Ilford?
The store is open Monday to Saturday from 9:00 AM to 6:30 PM, and on Sundays from 11:00 AM to 5:00 PM.
Can I book an eye test appointment online for Vision Express in Ilford?
Yes, you can book an appointment online via their reservation URL.
Does Vision Express Ilford offer any guarantees or servicing for their eyewear?
All eyewear comes with a 100 day returns guarantee and lifetime servicing for complete peace of mind.
What unique product combining vision and hearing does Vision Express Ilford offer?
They offer Nuance Audio Hearing Aid Glasses, which are innovative prescription eyewear with discreet hearing technology.
Is there a place to grab a coffee or snack nearby Vision Express Ilford?
Yes, Costa Coffee is nearby, where customers can enjoy coffee or snacks before or after their visit.
What nearby shopping centers can customers visit when coming to Vision Express on High Road?
Customers can visit Exchange Ilford and H&M Ilford shopping centers located near Vision Express for additional shopping options.
Are there any children-friendly places close to Vision Express Ilford?
Yes, there is the Wild Cubs Free Children's Play Area and Kids Quest amusement park close by, good for families visiting the area.
How can customers contact Vision Express Opticians in Ilford for inquiries?
Customers can reach Vision Express by phone at +44 20 8553 0505 or via email at customer.care@visionexpress.com.
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