David Lloyd Heston

Reviews

• MN

  M N

  3 days ago
  5.0
  ⭐⭐⭐⭐⭐ 10/10 – Exceptional Experience at David Lloyd Heston I would like to give Marc a very well-deserved 10 out of 10 for the wonderful welcome I received at David Lloyd Heston. I joined the club on the very same day that I met Marc, and his professional, patient, friendly and genuinely welcoming approach played a big part in my decision. He took the time to give me a tour, explain everything clearly and make me feel comfortable and valued from the very beginning. Thank you, Marc. Once again, you made my day — and, in a way, you have helped me make a decision that is already changing my life for the better. David Lloyd Heston itself has been exceptional and even more than I hoped for. I especially love the jacuzzi and sauna facilities (beautifully designed area) in the ladies’ changing room next to the showers. Everything feels clean, fresh and well maintained. The swimming pool is lovely, and having an outdoor swimming pool and outdoor jacuzzi makes the experience even more special. It gives the club that feeling of being somewhere you can exercise, relax, recharge and simply enjoy being. There are only a few small additions that I feel could make an already excellent club even better. It would be wonderful to have a few chairs or benches outside near the entrance, particularly for customers waiting for a taxi or a lift. It would allow people to enjoy the fresh air and would also be a thoughtful addition for customers who may need to sit while waiting. I also very much hope that the spa and beauty treatments will return. I understand that many ladies have been asking about this. I have spoke to few and they miss services done by ladies. Having treatments available again would bring that lovely personal touch and would make it possible to enjoy fitness, swimming, relaxation and beauty/wellbeing treatments all under one roof. Mr Musa is providing sports and relaxing massages within the DLH Club, and his approach to the customer needs is highly recommended. Another suggestion would be to consider providing a towel for every member and perhaps a small Clubroom discount regardless of membership level. Membership levels can understandably determine access to certain premium facilities, but small everyday touches like these could help every member feel equally welcomed and cared for. Overall, joining David Lloyd Heston has been one of the best decisions and experiences for me. I can already feel the benefits on so many levels — physically, emotionally, mentally and even spiritually. Movement and exercise can help release those wonderful “happiness hormones”, including endorphins, and I am already experiencing how positively my body and mind respond to becoming more active. I would highly recommend David Lloyd Heston to anyone looking for somewhere to move, swim, relax, recharge and invest in their overall wellbeing. Thank you again, Marc — you made my day and helped me begin a very positive new chapter. And thank you to the whole David Lloyd Heston team. Please keep going and keep those wonderful standards high. Best wishes
• CV

  Char Vermore

  6 days ago
  5.0
  Isla, you are a credit to the team. After going in nervous after not stepping foot in a gym since my diagnosis. I couldn’t have felt more relaxed. She made the whole process so seamless, didn’t make me feel rushed and answered all my questions. Your attentive attitude has made more of an impact on mine, and my little one’s life more than you will know. David Lloyd, this girl is incredible ❤️
• MM

  malla

  Aug 24, 2026
  1.0
  I have experienced what I believe to be a bullying and intimidating culture within some instructor-led classes at David Lloyd Heston. Circuit , Total body on Wednesday afternoon, and Sunday Morning, Spinning on Tuesday and Thursday I have witnessed behaviour that I felt was controlling and created an uncomfortable environment for some members. In addition, discussions regarding alleged personal relationships involving an instructor were openly shared by a member during a spinning class, which I found inappropriate and disruptive to the class atmosphere. Should this be allowed, instructors are having relationship with members. The instructors are bullying members and allowing their preferred members to intimidate and bully other members. This behaviour has created an uncomfortable and hostile environment too. My concern is the impact that these behaviours and discussions have had on the overall club environment and members' experience.
• AS

  Abdur Shaikh

  Aug 18, 2026
  1.0
  Extremely Disappointed I’m honestly extremely disappointed with my experience here. I pay £139 a month for what is advertised as a “top-tier” gym, yet the level of cleanliness I experienced today was completely unacceptable. I found a dead fly on my towel, which was genuinely disturbing and made me question the hygiene standards of the facility. I also went into the showers and found insects on the wall, hair left everywhere, and the area generally looking dirty and poorly maintained. For £139 a month, I expect a high standard of cleanliness, hygiene and maintenance — not something that feels neglected and unhygienic. This is not the experience I expect from a premium gym, and I’m genuinely upset and disappointed. The management seriously needs to address the cleanliness of the changing rooms, showers and towels. I would strongly recommend people think twice before paying premium prices for a facility that currently does not meet the standards I would expect from a top-tier gym.
• JK

  Jawwad Khan

  Aug 13, 2026
  3.0
  HONEST REVIEW OF DAVID LLOYD HESTON I don’t normally write long reviews, but David Lloyd Heston is one of the most expensive gyms locally, so I think it’s important to give people an honest picture. There is plenty to like. The gym is spacious, modern and extremely well equipped for weights, calisthenics and cardio. Even during busy periods, equipment is normally available. The padel and tennis courts are a huge advantage that most gyms simply do not offer. Despite some reviews suggesting otherwise, I can normally book a court by planning three or four days ahead, which is similar to dedicated padel venues. The indoor and outdoor tennis courts are also in excellent condition. The range of classes is another major strength, including yoga, Blaze, beginner badminton, aqua classes and Desi dance. The opening hours are excellent, the staff are friendly and helpful quick to respond to emails (shoutout Marc). the changing rooms themselves are spacious and modern and genuinely better than other tier 3’s like Cheam or even Hampton changing rooms Both pools are well heated and there is usually enough room to swim properly. However, the outdoor pool needs to be cleaned much more regularly. I have repeatedly seen rubbish and even drink cans floating in the water. This is not a one-off and is unacceptable for a premium club. The sauna and steam room are good, while the Spa Retreat is nicely designed. Unfortunately, after around 4pm it is consistently dirty, with puddles, standing water and general mess throughout the wet areas. At busy times, it can feel unpleasant rather than relaxing. The biggest problem is the showers in both the men’s and women’s changing rooms. Having used Virgin Active, TW2 Twickenham, Nuffield Health Sunbury, PureGym and Heston Leisure Centre, these are genuinely among the worst showers I have encountered locally, which is shocking given the membership price. They are regularly dirty at both 5:30am and 9pm, with flies, balls of hair, puddles and general grime. The area feels dated and neglected, the privacy frosting on some shower screens is wearing away, and the shower-gel dispensers look cheap and outdated. I would honestly say PureGym Feltham has better-maintained showers. The shower area is also too small for the number of members, so queues form during busy periods. The padel courts, classes, BioAge equipment and Spa Retreat are all welcome extras. However, a clean, functional shower is not an optional luxury, it is one of the basics of a good gym. David Lloyd Heston currently gets many of the impressive extras right while falling short on cleanliness and one of the most fundamental facilities. With refurbished showers, better outdoor-pool maintenance and consistent cleaning of the Spa Retreat throughout the day, this could be an outstanding club. Until then, it does not fully justify its premium price. 3 star maybe slyly harsh but i think the basic requirement of a good shower even with less of the incredibly extras would really improve the gym. Genuinely a top gym, but with being the highest fee paying one in the area, showers and cleanliness could be drastically better. It would be nice to see some genuine initiative to resolve this and not a generic ‘we are saddened by your recently poor experience and we take your comment seriously’ response .