David Lloyd Hampton

Reviews

• MH

  Madeline Heavingham-Ford

  2 days ago
  3.0
  I came both Monday and Tuesday this week. I work in hospitality myself as a waitress and I can see very clearly on these really hot days you are understaffing particularly your cafe area. The staff were rude, and we didn’t get stuff we ordered that we couldn’t be bothered to chase up a second time. But to be honest I don’t blame them, when I’m overworked in 32 degree heat I act the exact same. The issue is with the staffing from above not with the staff members themselves. They should be provided with fans or better aircon if you expect them to work efficiently especially inside in this weather over summer.
• MN

  Mark Neale

  3 days ago
  1.0
  I visited David Lloyd on a guest pass on Tuesday. I hadn’t visited for several years and was excited to spend the day there. Having not been for several years I honestly could not believe how tired and dirty this place has become. The gym is dated, the equipment is dated, damaged, disorganised. For a Tuesday morning it was also well over subscribed and busy. And that was the tone for the rest of the day, the entire place is so overcrowded. The car park looked like that of a Tesco supermarket, cars parked on yellow lines and abandoned everywhere as there were too many guests for the car park. The cafe is pretty much a Wetherspoons. Low quality food, across a huge menu, no baristas making proper coffees, just press button machines. The service was incredibly slow. The staff were incredibly rude. The pool again was tired looking, there were a few parasols but most were broken. Kids from the local school kept sneaking in during the adult only times. The staff kept kicking them out and then they’d return through another entrance. In the end the staff gave up. For the price I was really expecting a high quality experience, in the end I couldn’t wait to leave. It was closer to visiting a local council leisure centre. At £240 a month… I won’t be signing up 😂
• RC

  Rob Cranston

  3 days ago
  5.0
  After 45 minutes of searching for my 10-year-old daughter, I asked reception to make an announcement and was incredibly impressed by how seriously the team responded. They immediately sprang into action, locked the gates, sounded the alarm & knew procedures without hesitation. I reassured them that I was confident she was somewhere in the club & probably hiding, but they made it clear that every missing child is treated seriously. That level of professionalism and care is exactly why David Lloyd is a premium club, and why I’m happy for my family to be members here. A big thank you to Kahina, Anthony, Bradley, Erin, and everyone involved. Your support was hugely appreciated.
• MM

  M M

  Jun 20, 2026
  2.0
  I’ve been a member at David Lloyd Hampton for some time and unfortunately, the overall operation of the club seems to have deteriorated. The reception area is frequently overwhelmed during busy periods, I have noticed this has worsened since the introduction of padel. It is not uncommon to see long queues forming while members wait to check in, ask questions or resolve issues. It can take minutes of waiting to simply get a towel! The staff who are there work , are generally friendly and build good rapport with us members, but they often appear stretched far too thin. The same issue extends to the clubroom/restaurant area, where queues can become surprisingly long at peak times. For a premium club, waiting considerable amounts of time for drinks or food rather takes away from the experience. The spa area is also often left unattended. Considering that some of us willingly pay for these facilities, it is disappointing to find little or no staff presence at times, making the area feel unmanaged and the premium cost pointless. My wife has also reported several last-minute class cancellations. While illness and unforeseen circumstances happen, the frequency of cancellations suggests there may be wider organisational issues or insufficient contingency planning. My fellow members have complained of issues involving the Sunday badminton team matches. For years these sessions have run without issue, yet over the past few weeks courts appear to have been double-booked, creating unnecessary tension and chaos between players and members. Visible leadership during busy period would help. When areas of the club are clearly struggling, you would expect management to be actively supporting operations and helping staff, rather than no where to be found. I’ve been a member at lower-tier leisure clubs that seemed to operate more smoothly than this. David Lloyd is a premium brand and the facilities themselves are excellent, but the management and organisation currently do not reflect the standard members are paying for.
• SA

  Serkan Akyildiz

  Jun 8, 2026
  2.0
  I expected much more from David Lloyds Hampton, especially given the premium membership pricing and the way the club promotes its swimming pool and spa facilities. The swimming pool and spa areas feel very dated and, in my experience, not maintained to the hygiene standard you would expect from a premium health club. The facilities look tired, and parts of the spa give the impression that they need proper investment, refurbishment and a much stricter cleaning routine. Areas that should feel relaxing and fresh instead feel worn, neglected and not especially pleasant to use. This is particularly disappointing because the spa and pool are a big part of the reason many people join David Lloyds. At this price point, members should not be walking into facilities that feel old, poorly refreshed or questionable from a cleanliness point of view. The experience does not match the premium image or the membership cost. Looking online, it seems I am not the only person who has raised concerns about the Hampton site feeling aged, especially around the spa area. That makes it even more frustrating, because these issues appear to be known and should be addressed properly. The club has potential, and some staff may well be friendly, but the pool and spa facilities need serious attention. Until there is visible improvement in cleanliness, maintenance and refurbishment, I would find it difficult to recommend David Lloyds Hampton to anyone joining mainly for the pool or spa.

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