What we do
Better Lives is an integrated drug and alcohol service delivered by Camden and Islington NHS Foundation Trust in partnership with WDP and Blenheim.
We offer a free and confidential support service for individuals and their families affected by drug and alcohol problems.
Our specialist team include substance misuse practitioners, doctors, nurses, social workers, psychologists and pharmacists, as well as complementary therapists, volunteers and peer mentors. Together we offer a high quality and professional service that supports individuals and their families who wish to receive advice, assessment and treatment for their drug and/or alcohol problems. We also offer advice and training to local community organisations.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.