David Lloyd Finchley

Reviews

• KK

  Kajol Karamshi

  4 days ago
  5.0
  We had such a lovely experience at David Lloyd thanks to Callum. He was incredibly helpful, patient and welcoming, and really took the time to show us how to use the equipment properly. He explained everything clearly and even gave us helpful advice about nutrition, which we really appreciated. He was so friendly, knowledgeable and encouraging, and never made us feel rushed. You can tell he genuinely cares about helping people. Thank you so much, Callum, for going above and beyond…..you made our experience so much better! I would highly recommend Callum! 😊💪✨
• KG

  Katerina Gordanian

  6 days ago
  1.0
  I’ve been a member of David Lloyd for over seven years, and sadly, while the membership fees keep increasing, the overall standard of service and facilities seems to be going in the opposite direction. Trying to reach reception by phone is almost impossible — calls are rarely answered. I’ve personally seen reception staff chatting amongst themselves while the phone is ringing and simply being ignored. The spa and sauna facilities are another ongoing disappointment. The sauna area is often dirty, facilities are frequently out of order, and there always seems to be something broken or undergoing repair. For the price of the membership, you would expect these facilities to be properly maintained and consistently available. The food is also frequently disappointing, both in taste and presentation. On several occasions, the overall condition and presentation of the food has made me question the standards being maintained in the kitchen. After more than seven years as a member, it is genuinely disappointing to see prices continuing to rise while the quality, maintenance and customer service appear to be declining. David Lloyd positions itself as a premium club and charges premium prices — the experience should reflect that.
• MC

  Mario Correia

  Aug 26, 2026
  1.0
  ⭐ 1/5 – Serious concerns about security, cleanliness and customer service I am extremely disappointed with my experience at David Lloyd Finchley. My car’s wing mirror was stolen in broad daylight while my vehicle was parked in the club car park, relatively close to the main entrance. The mirror was forcibly removed and the electrical wiring was cut. What I found even more concerning was what I learned after reporting the theft. I was told that there had been several previous thefts from vehicles over recent months and, incredibly, more than four incidents on the SAME DAY as mine. Despite apparently being aware of an ongoing problem, members do not seem to have been adequately warned that thefts were occurring in the car park. Had members been alerted, we could at least have taken additional precautions or made an informed decision about where to park. I was also very disappointed by management’s response. I was effectively told that members park at their own risk. I fully appreciate that no business can guarantee that a crime will never take place in its car park. However, when management is aware of a pattern of incidents, I believe members should be warned and reasonable steps should be taken to improve security and deter further thefts. I was told that somebody would contact me the same day regarding the incident. Nobody called. The overall response felt dismissive and gave me very little confidence that the seriousness of the situation was being acknowledged. For a premium health club charging premium membership fees, I would expect considerably better security awareness, communication and customer service. Unfortunately, my concerns are not limited to the car park. The changing and shower facilities also require significant attention. There has been a strong sewage-type smell in the shower area, and I have even seen what appear to be worms/larvae coming through cracks around the showers. This raises serious concerns about hygiene, maintenance and the general standard of the facilities. I have been extremely disappointed both by the condition of the club and, most importantly, by the handling of a serious security incident affecting multiple members. One star. David Lloyd Finchley needs to take security, cleanliness and its responsibility to communicate with members far more seriously.
• SW

  Sade Williams-Walters

  Aug 15, 2026
  5.0
  I had a tour with Emma from the Sales Team and she was honestly amazing! She asked me questions about what I needed and showed me all the things that were relevant for me. She knew so much about the club and the general census of how things work! The tour was informative and I asked to join on the spot. I’m looking forward to starting my gym journey with the help of Emma - thank you
• CL

  Caoimhe Lovell

  Aug 13, 2026
  5.0
  Had a fantastic 2 days here at Finchley David Lloyd - every staff member was very friendly, Seana and the Spa Host today (13.08.26 between the hours of 1-7pm) and the Clubroom team, - a lady I didn’t grab her name, but she helped me with a food order and made sure we had a very lovely meal - the hand pulled Italian pizza off the summer menu. Another girl who was wearing a white sea shell necklace was also very kind and helpful today! An honourable mention for yesterday (12.08.26) to the chefs Steve and Mike, who made the most incredible la vie bacon brioche breakfast bun I’ve ever had at any David Lloyd !! The brioche perfectly toasted and the bacon perfectly cooked and I was especially pleased at the condiments coming out in recycled bon maman jars! This made me extremely happy and makes me feel like my club is promoting and striving for sustainable living. Thank you to all the staff for the efforts put in during this busy sunny weather spell and all round joyful experience at the club.

Frequently Asked Questions About David Lloyd Finchley