David Lloyd Enfield

Reviews

• AO

  Ahmet Oz

  Aug 20, 2026
  5.0
  I came to David Lloyd Enfield a couple of weeks ago to sign up, and I had such a positive experience. Hava was extremely friendly, welcoming and helpful throughout the whole process. She explained everything clearly, showed me around the club and made signing up feel really easy and comfortable. She was professional but also genuinely lovely to deal with, which made a big difference. Thank you, Hava, for all your help and for making my first experience with David Lloyd such a good one. You’re a credit to the team! 😊⭐⭐⭐⭐⭐
• AI

  Agit Ibrahim

  Aug 20, 2026
  5.0
  ⭐⭐⭐⭐⭐ Had a really great experience at David Lloyd Enfield . Hava was absolutely fantastic from start to finish. She was so welcoming, friendly and professional, and made me feel completely comfortable. She took the time to show me around the club, explain everything clearly and answer all my questions without making me feel rushed. You can genuinely tell she cares about helping people find the right membership and have a great experience. Thank you so much, Hava, for being so lovely and helpful. You made the whole experience really enjoyable. I would definitely recommend speaking to Hava if you’re considering joining David Lloyd Enfield! 😊
• AB

  Ayla Berk

  Aug 19, 2026
  5.0
  Such a lovely first experience at the gym! Hava welcomed me with a big smile, gave me a full tour and explained everything so clearly. She made me feel comfortable straight away and even treated me to a lovely flat white coffee ☕️❤️ I then joined a Blaze class with Barak, he also is a PT instructor. As I hadn’t trained for years, I was a little nervous, but he was incredibly patient, encouraging and attentive throughout the whole class. Such a warm, friendly and professional team. I felt genuinely welcomed and looked after from the moment I walked in. Highly recommend! ❤️
• AF

  Alex Fars

  Aug 16, 2026
  1.0
  I’m extremely disappointed with the lack of action regarding the plunge, which has now been out of service for around four weeks. When you’re paying nearly £380 a month for a premium gym membership, it’s reasonable to expect the facilities you’re paying for to actually be available — and when something does break, for it to be repaired within a reasonable timeframe. For weeks, I’ve repeatedly been told that they are “waiting for a part from Germany,” but there still seems to be no clear timescale for when this will actually be resolved. At this point, that explanation is becoming increasingly difficult to accept. Four weeks without a key facility, at this membership price, simply isn’t good enough. I’d like management to take some ownership of the issue, provide members with a genuine update and, most importantly, get the plunge fixed rather than continuing to give the same explanation week after week.
• JS

  Joel Simpson

  Aug 16, 2026
  1.0
  I’m currently on a 14 day trial at David Lloyd, and unfortunately my experience at the Enfield branch has been quite disappointing. From my second day, I started to feel that some of the reception staff were treating me differently from other people coming in. On that day, the boiler was down, so after spending around an hour at Enfield, I decided to go to the Chigwell branch instead. The difference was immediately noticeable, the staff at Chigwell were much more friendly, welcoming and accommodating. On my third day at Enfield, I scanned my David Lloyd pass from my Google Wallet and went through the barrier. I then took a towel, as I had seen other people doing the same. Juliet, who was working at the front reception, then shouted my name across reception and told me that I needed to pay for the towel. She explained that towels weren't included with my 14 day trial and that I would have to pay for them. What I found confusing was that on previous days I had been given towels without being told that they weren't included or that I needed to pay for them. If this was the policy for trial members, it's ironic how Juliet wasn't there on the other days then comes in sudderly as some sort of inforcer. I would have expected it to be explained clearly when I first started my trial rather than being called out across reception. I found the way this was handled embarrassing and unnecessary. If there was an issue with my trial membership or towel entitlement, I would have been perfectly happy for someone to explain it to me privately and politely. When I raised my concerns about how I felt I was being treated at Enfield, I felt that Juliet became defensive and started raising her voice at me rather than simply listening to my feedback. I don't want to make assumptions about anyone's background or mannerisms, but I can only comment on how I experienced the interaction, and I found it rude and unwelcoming. What makes the situation even more noticeable is how different my experience has been at Chigwell. The staff there have been friendly, approachable and accommodating. Had the boiler not gone down at Enfield, I may never have visited Chigwell during my trial, and my overall experience of David Lloyd could have been completely negative. Thankfully, Chigwell showed me that David Lloyd can provide the level of customer service I was expecting. I will still be joining David Lloyd as a full member, but I will be joining the Chigwell branch instead of Enfield. For a premium gym, I expect members and trial members to be treated with the same level of respect and professionalism. Based on my experience, I would choose Chigwell over Enfield without hesitation.

Frequently Asked Questions About David Lloyd Enfield