Priory Oak Vale Gardens provides specialist rehabilitation care for people with an acquired brain injury (ABI) or progressive neurological conditions (PNCs). Our programmes are tailored and developed specifically to cater for our patients' individual needs. Oak Vale Gardens is a purpose-built, welcoming centre; all referrals come via the Cheshire and Merseyside Rehabilitation Network.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.