The Laurels provides specialist post acute rehabilitation, as well as management of long term neurological conditions. We offer a strong focus on therapy, care and quality of life. We’re committed to helping every person we support feel safe, happy, empowered enabling them to live the best life possible.
Location
The Laurels Neurological Rehabilitation Centre | Active Care Group
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.