Priory Melton Place, in Melton Mowbray, is a community-facing facility, which provides an alternative to a hospital setting, whilst still having the expertise to support those with complex and enduring mental health needs. Our new specialist residential mental health service provides support to males and females aged 18 years and above, who may also be on the autism spectrum, have a learning disability, or are suffering with dementia.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.