The William Merritt centre is a charity and a social enterprise we offer impartial and professional advice for Children and Adults carrying out assessments for clients, healthcare professionals and members of the public about daily living aids. We offer a try before you buy ethos allowing clients to identify individual needs to enhance their independence.
We are also a Regional Driving Assessment Service and do driving assessments, passenger assessments and assessments for vehicle adaptations.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.