At Esteem Care, we provide compassionate home care services in Leeds and its surrounding areas, including Harehills, Chapeltown, Chapel Allerton, Roundhay, Oakwood, Crossgates, Halton, Whinmoor, Swarcliff, Colton, Garforth, Methley, Kippax, Allerton Bywater, Rothwell, Swillington, Whitkirk, East End Park, Oulton, and Woodlesford. Our services focus on health, independence, specialist support, and home safety. Our core values promote nutrition and eliminate loneliness, ensuring your wellbeing. Each care package is tailored to your needs, with our Health & Wellbeing Service included. Our Specialist Support helps those with complex conditions stay happy at home, and Home Safety Support offers 24/7 remote assistance.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.