Henry Smith & Hamylton is a family based Opticians, established in Leicester in 1887, providing professional eyecare for 137 years. Registered with the General Optical Council.
As a 4th generation family run independent Opticians we pride ourselves on our unhurried eye examinations, professional advice & friendly individual service.
All our professional staff are fully qualified and expertly trained. Incorporating the latest modern sight test & screening equipment, as well as our impressive selection of designer & independent fashion eyewear, many of which are exclusive to our practices.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.