Alcedo Care are experts in the Homecare field and we understand that admitting or realising you may need help or support with day to day life can be a huge and sometimes life changing decision.
As a Homecare provider, we at Alcedo Care take pride in our work and have huge respect for our carers and the work they do.
We provide fully trained and experienced care staff to help give the best support to our clients in the comfort of their own homes. All our carers undergo a rigorous selection process and are chosen only if they demonstrate what we believe to be the highest moral standards and the ability to care for people in professional and non-intrusive way.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.