Vision Express Opticians at Tesco - Leyland

Reviews

• LS

  lynsey scruton

  Mar 26, 2026
  1.0
  Went for an aftercare appointment, ended up with an eye infection. Called told nothing they can do, won’t see me. Advised call Specsavers, speak to Doctors or failing that A&E. Never had an issue with my eyes before. Would do as they recommend and not waste your money with their aftercare and use Specsavers instead!!! Awful don’t come close!!
• AH

  Ann Heaps

  Mar 13, 2026
  5.0
  I can not praise all of the staff at this store enough. Particularly the optometrist who was exceptional. He made me feel heard and took every precaution to make sure that I had all the tests to ensure there was nothing in towards I can not thank all the staff enough I feel relieved that all my tests have come back fine and I love my new glasses. I would recommend this store in a heart beat well done to all I’ve had a fantastic experience thank you
• TM

  Tracy McMullan

  Mar 6, 2026
  2.0
  After realising I had a problem with my new varifocals I made an appointment to get a prescription check. Two weeks later..even though I advised them I couldn’t drive in them and back to using my old prescription, I was greeted with a surly optician, who used no manners, didn’t smile and I felt he was tolerating me. The outcome was their error, so the glasses had to go away to be reglazed. I insisted on a fast track service.. it wasn’t offered. No apology, no acknowledgment of the danger they put me in or the fact that it was inconvenient to be coming back again. I won’t be a returning customer, which is a shame because when I had my original eye test and ordering my new lenses they were very very friendly! Strange that!
• JW

  Jan Whipp

  Jan 20, 2026
  5.0
  All staff on the premises were lovely. Opticians Muhammad Patel and assistant Dawn were those involved directly on the day with my brother’s eye appointment. I accompanied my brother who has a cognitive disability and epilepsy. Both were very understanding and empathetic and conducted the eye test at a speed appropriate for him to follow instruction and understand what was being discussed. I am a customer of vision express myself and am always impressed with the quality customer service provided which is why I chose vision express local to my brother for his appointment. Thank you all, you certainly did not disappoint and as anticipated, provided excellent customer service to my brother and to me, his sister and carer. The date of the appointment was 15/1/26 10:40am. He will most definitely use your service for any future appointments.
• SL

  Susan L.

  Feb 8, 2025
  5.0
  Every member of staff is knowledgeable , friendly, helpful and so pleasant. They are genuinely happy to see you When I was there they had a visit from the Regional Manager and she was so pleasant and helpful too. It’s a pleasure to visit them in Leyland. Thank you 🤩

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