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Vila Homecare

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About

Home Health Care ServiceSenior Citizen Centre
Vila Homecare is a trusted provider of high-quality domiciliary / home care, live-in care, and supported living services. We support individuals across a wide age range—from young adults to the elderly—including those living with learning disabilities, neurological disorders, complex health conditions, cancer, or receiving palliative care. Our team also provides dedicated assistance following surgery or hospital discharge, helping clients regain independence in the comfort of their own homes. For families who live at a distance or need rest after a busy day, we offer both waking and sleeping night support. At Vila Homecare, compassionate care is not just what we provide—it’s who we are.

Location

Vila Homecare
35 West Hill, New Town, KEN
DA1 2EL, United Kingdom

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
SaturdayClosed
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.