Clarity Homecare Ashford is an independent provider of domiciliary home care. We support service users in enjoying the best quality of life and receiving the highest level of care and support in the comfort of their own homes. We deliver home care to service users who are either privately funded, referred to us by Local Authorities or from the NHS. We offer a range of services, including dementia care, companionship care, live-in care, personal care, respite care and more.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.