AG
Andrianna Georgiou
May 3, 2026
I had a really positive experience at the pharmacy thanks to Anne. I was looking for a specific deodorant on the shop floor, and she was incredibly patient and kind while helping me. She took the time to locate it and even walked me over to make sure I found exactly what I needed. Her level of care and attention made a big difference, truly excellent customer service.
CC
Carmel Castrillo
Mar 14, 2026
Is it possible to give half a star? Went today (14th Mar at 12pm) to buy chloramphenicol eye drops for my 7 year old who woke up with a sticky eye. Lady at the till said "warm compress" nothing else. Didn't explain anything, just "warm compress". I figured what she meant but I said I still want to buy a bottle coz last time they were out of stock and if it gets worse, I rather have a bottle at home. She goes to the back without saying anything to me and then out comes the pharmacist who asks, how can I help?. I tell him the same thing and how I want to buy a bottle of chloramphenicol eye drops and he tells the lady, it's ok. She reluctantly sells me a bottle and that was it - no expression, no acknowledgement to my explanation as to why I still wanted a bottle despite her "warm compress" information. Very bad customer service. If it wasn't for convenience, I would definitely go somewhere else.
Went to the pharmacy last weekend and the tall male pharmacist was awful. Totally dismissive and rude the minute I started talking to him. All I can say is if you don’t want to help people then you are definitely in the wrong job! Shame on Tesco on letting this horrible man represent you! I immediately went to boots pharmacy. She was lovely and understanding and I came away with the medicine and advice I needed.
HM
Hannah Mayne
Jan 3, 2025
Really bad experience. Staff were very rude and they never have your repeat prescription ready when they say. I have now moved as a result. Awful pharmacy
AK
Albena Karameros
Feb 27, 2024
Really unprofessional and rude. Have been getting my elderly mum's medication there for over a year but the service has deteriorated during the last few months. Missed medication, delays, wrong information and the list goes on. Really disappointing experience and have had no choice but to move. Hope the new manager due to start next week improves the service, certainly a lot to sort out.