The Haven Centre is a purpose-built, accessible centre in Smithton, Inverness, supporting children and young people with disabilities, additional support needs and complex needs, alongside their families and carers.
Serving communities across the Highlands and Islands, the Centre brings together specialist play and sensory spaces, accessible short-break accommodation in the Haven Suites, a community café open to everyone, a developing community garden, and meeting or training space for charities, schools, health professionals, therapists and carer groups.
Play Centre visits are pre-booked. Free on-site parking is available
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.