Oxygen Detox is Druglink’s medically monitored detoxification service, a seven bed Drug and Alcohol Treatment Service in Hertfordshire for both men and women, providing 24 hour care, seven days a week.
Oxygen Detox is a stand-alone service, in a separate location to our residential rehabilitation or supported housing services.
At Oxygen Detox we provide a safe, recovery focused, therapeutic environment in which individuals can be assisted either to become abstinent, or to regain control of their problematic substance misuse. We have a full-time chef providing nutritious meals and there are medically trained nurses on site 24 hours a day.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.