We are five long-established Gosport GP practices joined into one organisation. We have a team of doctors, nurses, and other healthcare professionals supported by highly-trained admin staff. We all work to give our patients the best health care support for their needs. We have five sites in Gosport giving you choice about where you can access your primary health care. Willow Group is part of Hampshire and Isle of Wight Healthcare NHS Foundation Trust.
Location
Waterside Medical Centre (The Willow Group)
Waterside Medical Centre Mumby Road, Seafield, Hants
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.