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Business Details
About
Home Health Care Service
At Mercy Home Care Services, we are a privately owned provider of high-quality domiciliary and live-in care, proudly serving Basingstoke and Deane Borough and surrounding communities. Our mission is to help individuals live safely, comfortably, and independently in their own homes.
We offer personalised care tailored to individual needs—whether that’s a few daily visits or 24/7 live-in care across the county.
Our specialist care services include:
LD & Autism Spectrum Disorder
Elderly Care
Mental Health Support
Physical Disabilities
Sensory Impairment
Dementia Care
Palliative Care
End of Life Care
With a compassionate and dedicated team, we are committed to delivering safe, respectful, and person centred care you can trust-wherever you are
Location
Mercy Home Care Services Ltd
1 Charlbury Ln, chineham sherborne st john basingstoke, HAM
RG24 9GF, United Kingdom
Hours
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 5:00 PM
Sunday9:00 AM - 5:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.