Tesco Pharmacy

Reviews

• SB

  Sarah Ball

  Sep 8, 2024
  1.0
  If I could give no stars I would. Went in today for a prescription item they couldn’t previously fulfill for an urgent palliative care drug. No one rang, no one answers the phone. Waited in line for 20-30 minutes only to be told the prescription had been collected. Went back after a few minutes to ask them to look again and a very unkind member of the public was rude to me as I had ‘pushed in’ even though id been waiting another 15 minutes at the side where they told people to wait who had already been in the queue. The staff just stood there and said nothing while I had to address this person and stand up for myself when I should be at my relative’s bedside. Then I was told I’d have to wait 30 minutes. When I asked (in a very level way) why it wasn’t ready after over a week, they asked me to not get angry with them. So pulling a member of staff up on horrendous service in a measured way is ‘getting angry’. Take responsibility and accountability and get better at being a chemist. Absolutely ridiculous.
• EB

  Emma Button

  Nov 8, 2023
  1.0
  Rude staff, huge wait times, never have the medication in stock
• AM

  Ally Mountain

  Jan 31, 2023
  1.0
  If you have asthma, don't use Stroud Tesco as your designated pharmacist. No Fobumix last week. This week an emergency prescription for common antibiotics & steroids couldn't be fulfilled at 5.45pm when chemists are just about to close. Concerned that this may happen, I tried to call them 12 times today to check their stock. If they had answered the phone, a disaster and a lot of stress and consequent worsening of asthma could have been diverted. But they didn't! Also, they don't check if you have more than one prescription so make sure you ask for it and check your stuff before you leave. This is all unsatisfactory. People could die because of it. I'm returning to Lloyds who, luckily, had both in stock and fulfilled it just before they closed. I sincerely hope the government legislate to intervene with the state of our pharmacies. The queues in all are 3rd world. Doesn't help that Stroud was promised another pharmacy and got Starbucks instead. Like we need another coffee shop!
• NT

  Natasha Townend

  Sep 28, 2020
  1.0
  Shocking. They didnt havent my sons milk in even though it was order 5 days previously

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