At Hft Gloucestershire we support people with many different types of learning disability, and have particular experience in supporting people with autism, and challenging behaviour. Our Ryeford Court service also provides support for people with learning disabilities who have developed dementia.
Our emphasis is on creatively supporting people to live with greater levels of independence and personal fulfilment, to achieve the best possible outcomes.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.