Willis Pharmacy is a family-run group of pharmacies, owned by Heather and Keith Willis, who live in Lanarkshire with their four young children.
Keith qualified as a pharmacist from Aberdeen’s Robert Gordon University in 2003 and four years later Heather and Keith bought their first pharmacy in Scotstoun where Keith worked as Pharmacy Manager. This was followed by Coatbridge Pharmacy in 2010, Clydebank Pharmacy in 2014 and Troon Pharmacy in 2016.
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Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.