CM
Christian McNeill
Oct 14, 2026
Excellent yoga and Pilates teachers and a beautiful studio. Unfortunately the gym manager insists on keeping it really cold.
AM
Alex Marshall
Oct 11, 2026
Amazing spa
DC
DTI HRH company
Oct 4, 2026
💛👑🌍
Subject: Outstanding service thank you, David Lloyd Glasgow West End
To the Management Team,
I am writing to share my sincere appreciation following my recent visit to the club. I travelled all the way from Aberdeen for a conference and, as a member, I was so pleased to use David Lloyd Glasgow West End and I was welcomed beyond my expectations.
First, thank you to Reception for being so accommodating and letting us in even though we were not aware of tier rules and regulations
it made such a difference after travelling, and your kindness and flexibility were truly wonderful.
Karena, your Operations Manager, was absolutely exceptional helpful, professional, and caring from start to finish. She made everything feel easy and welcoming.
And Jacqueline Scollan in the Clubroom she was so attentive, friendly, and kind. She made my time there feel genuinely special.
It means the world when you travel from another city to receive such warmth and care. You should be so proud to have such thoughtful, dedicated people on your team. Thank you all for making my stay in Glasgow such a happy one.
With deepest thanks,
Princess Sateena of Africa
General Consultant • Human Rights Consultant
Ambassadeur Bowe
Dr Mariama Diallo
Member Aberdeen granite city David Lloyds
DO NOT JOIN THIS GYM!
*Facilities not available when they are supposed to be.
*Equipment not working.
*Parking fines for using the gym.
*Staff discussing sexual acts at front desk.
*No parking spaces.
* Head office ignore complaints and don't respond.
*Centre management body swerve the issues.
JG
jordyn gillies
Sep 19, 2026
I’m really disappointed with my recent experience at David Lloyd.
I visited on the weekend to discuss potentially becoming a member. I explained that I currently live abroad, am back in Scotland for a few months, and because I’m pregnant and feeling very unwell, I probably wouldn’t use the club facilities much at the moment. I did explain that I would definitely use the crèche for my son.
I was told that because my family are already members, my son could be added to one of their memberships. The reception staff were lovely, very approachable, and helped book him into the crèche for the following week.
Unfortunately, from that point onwards I was given completely different information by different members of staff.
On Tuesday I again explained that I wasn’t a member myself but that my son was booked into the crèche. I was allowed in, but was then approached by another member of staff who told me that this normally wouldn’t be allowed, that rules were being broken and that they were effectively “letting me away with it” as a gesture of goodwill.
I then completed a paper CID form and my son attended.
When I returned again, I was told the paper form was no longer acceptable and that it had to be completed through the app. My family were abroad, so I had to phone my brother in Spain to get him to complete it.
Later, I was a few minutes late collecting my son because I was stuck on a work call. I completely accept that I should not have been late and apologised straight away. What I didn’t expect was to then be told that all of his remaining crèche sessions for the week had been cancelled, followed by the comment, “This is not a nursery and people need to leave.”
I found that incredibly rude and unnecessary. A simple reminder that late collection is not acceptable would have been completely fair.
What frustrated me most was that I had been completely transparent from the start, followed the advice I was given, and complied with every new requirement, yet I was made to feel as though I had deliberately broken the rules.
Before moving to Dubai, I was a member at David Lloyd Rouken Glen for many years and always had a positive experience. I have never been spoken to like this before.
The club really needs to make sure staff are giving consistent information and speaking to customers professionally. The reception team were genuinely lovely, but the way this situation was handled afterwards completely changed my impression of the club.