We're proud to be a family-run, award-winning opticians - caring for eyes since 1957. Over the years we have gained a reputation founded on expertise combined with a kind and helpful manner.
We first opened our Uckfield store on 11 May 2015. The store was previously known as Private Eye Opticians, the staff of which remained as part of the Barracloughs team. In June of 2015, we took on the customer base of Clive Hazlegrove Optometrists, following his retirement.
It's fantastic to be an independent business who are a part of the Uckfield community and we look forward to seeing you soon!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.