This profile is uncertified and using publicly sourced data
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Business Details
About
OpticianAudiologyContact Lenses SupplierHearing Aid StoreOptometrySunglasses Shop
We're proud to be a family-run, award-winning opticians - caring for eyes since 1957. Over the years we have gained a reputation founded on expertise combined with a kind and helpful manner.
We first opened our Polegate doors back in 1986. 23 years later we had a major refit, bringing the practice up to date with our other stores. By creating more space, it also allowed for the installation of more advanced technology, which we invested in a few years after the refit.
It's fantastic to be an independent business who are a part of the Polegate community and we look forward to seeing you soon!
Location
Hours
Monday9:00 AM - 5:15 PM
Tuesday9:00 AM - 5:15 PM
Wednesday9:00 AM - 5:15 PM
Thursday9:00 AM - 5:15 PM
Friday9:00 AM - 5:15 PM
Saturday9:00 AM - 5:15 PM
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.