Home Health Care ServiceDisability ResourcesSenior Citizen Centre
With over 25 years of experience, Maplewood provides person-centred care at home across all areas of Essex. We help people of all ages maintain independence and quality of life in their own homes.
Our services include personal care, companionship, 24-hour live-in support, medication management, respite care, and disability support. Each care plan is tailored to individual needs with compassionate support from qualified, Enhanced DBS-checked carers.
We assist with bathing, dressing, mobility, housekeeping, and appointments. Whether you need a few hours weekly or full-time care, our team helps you live independently at home with dignity.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.