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Business Details
About
Mental Health ServiceRehabilitation Center
Penfold Lodge is a care home for 18 adults (male and female) who have enduring mental health problems. We provide recovery-focused rehabilitation and community housing, and our bespoke approach looks at what can be achieved for each person, taking into account their abilities, interests and needs.
We aim to improve the quality of life for the people in our care by supporting them to manage their mental health so that they can function more independently in the wider community.
Location
Hours
MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.