Boatmans Optical is an independent optical practice based in the heart of Ongar, proudly serving the community since 2010.
We offer a personalised and professional service in a friendly, welcoming environment. As a truly independent optician, we take the time to get to know our patients and tailor our care to their individual needs — whether it’s a routine eye test or helping you find the perfect pair of glasses.
Our experienced team is passionate about delivering the highest standards in eye care, combining the latest optical technology with expert advice and a wide selection of quality frames and lenses.
At Boatmans Optical, you’re not just a number — you’re part of our community.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.