Nestled in a peaceful area of Edinburgh, Tweed Lodge is a residential care home providing specialist care and support for up to six adults with learning disabilities, epilepsy, and complex needs.
Our home provides comfort and a place for the people we support to relax in. With bedrooms for up to six people, each provides a haven of privacy, and we encourage you to decorate your bedroom to your individual taste! Built with accessibility in mind, our home features a lift, height adjustable beds and tracking hoists.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.