This profile is uncertified and using publicly sourced data
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Business Details
About
OpticianContact Lenses SupplierEye Care CentreOptometrySunglasses Shop
Welcome to Concept Eye Clinic, your local opticians in Durham, where your vision is our passion! Our friendly team is excited to provide you with exceptional eye care and a personalised service in a warm and inviting atmosphere.
Whether you're looking for the latest sunglasses, designer frames or a comprehensive eye exam, we’re here to make sure you leave with a smile.
For more information, please visit our website or visit our Durham opticians on Saddler Street, we are open 6 days a week for your convenience.
Location
Hours
MondayClosed
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 5:00 PM
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.