The Hearing Care Partnership Stourbridge is located within The Eye Collective, a contemporary independent opticians focused on delivering exceptional clinical care and a highly personalised patient experience. Patients can now access a full range of hearing care services, including FREE comprehensive hearing assessments, professional ear wax removal, tinnitus support and tailored hearing aid solutions designed around their individual hearing needs.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.