At Cedar Road, we’re a Headway Approved Provider supporting up to nine people with an acquired brain injury and other complex neurological needs. Our specialist support focuses on developing and maintaining mental health, cognitive function, daily living skills, and relationships within the local community.
We’ve designed our home to meet a range of additional and complex needs following brain injury. All our bedrooms have ensuite facilities and ceiling tracking is available where required. We also have a specially designed training kitchen, with accessible and adapted equipment, so you can practice important living skills!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.