Friths Opticians, established in 1882 and rebranded in 2016, relocated to our current premises two years ago. Nadene Robertson directs our experienced team with 33 years in optics and Gavin Cairns as our optometrist since 2018. We have Nikki with 38 years of experience and Kelly for 18 months. Our services include sight tests, contact lenses, myopia management, and more. We offer disabled access and feature top brands like Silhouette and Maui Jim. Nearest parking is at Park Street Car Park. Allow 90 minutes for your test, which takes 45 minutes. Sight tests start at £40, OCT at £35, or combined for £75.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.