Founded in 2012, CHEC is one of the largest and most trusted providers of community ophthalmology in the UK, delivering over 250,000 consultations each year. At our heart is a key mission – to make efficient, high-quality eyecare local.
We work in partnership with thousands of optometrists to deliver our shared-care partnership model, which includes:
Pre- and post-cataract assessments
Minor eye conditions service (MECS)
IOP referral refinement
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.