While providing eye care to local residents in the Bideford and North Devon area for the past 65 years, we have had the good fortune to get to know many great people. New patients are always welcome, and we like meeting them. We take pride in making sure everyone receives a service that is individualised, welcoming, and offers professionalism and competence. Our staff is always available to provide you with the guidance you need to find the solutions that best meet your unique needs for eye care. Being a small, family-run business, we understand the value of traditional values.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.